Legal Details Pertinent to Specified Commercial Transactions Act

Credit card
Bank transfer
Convenience stores 
Pay Later (Paidy)

Charges and Fees
(other than products costs)

Payment fees:
Bank transfer: transfer fee (amount varies by bank)
Convenience store (komoju): 190 JPY (tax incl.)
Paidy (convenience store): 356 JPY (tax incl.)
Paidy (account transfer): 0 JPY
Paidy (bank transfer): transfer fee (amount varies by bank)
*Paidy fees are invoiced and charged only once a month regardless of the number of times used. 

Japan Post Domestic Shipping Fees
Click Post: 300 JPY (nationwide)
Home Delivery: 1,000 JPY (nationwide)
※Free Shipping for orders over 5,000 JPY

International Shipping
1,000- 5,000 JPY
For more details: International Shipping

Bank transfer: within 5 days of order confirmation
Convenience store (komoju): within 5 days of order confirmation
If payment cannot be confirmed after 5 days, your order will be canceled. 

Paidy (convenience store): until 10th of the following month
Paidy (account transfer): until 12th of the following month* 
Paidy (bank transfer): until 10th of the following month
*Next business day if public holiday.
To know more about Paidy click here.

Made-to-Order Products
Usually shipped in 1 or 2 weeks after order confirmation.
If you didn't receive a shipment confirmation email after 2 weeks of order placement, please contact us.

Inventory 
Products are shipped within five business days of order confirmation. 

In case of delivery by mistake or defective goods, the shop will bear the related expenses and arrange shipment of any replacements. 

In case of damages occurred during transportation, please contact us. We will promptly arrange for  new shipment cover any additional fees.

Returnables 
Damaged, faulty, or defective goods

Time Limit
within 7 days after item arrival

How to Return
Please request a refund by email.
We will fully refund the purchase price via the credit card company or to a specified bank account within 3 days.